FAQs

Yes, we do! At our 8000sqft showroom, you can see all of our pieces in person, try them out, and get a real sense of their quality and style. Our friendly team is right there to chat, answer any questions, and guide you in your purchases. We want to offer a personalized shopping experience that photos just can't capture.

Our showroom is located in the heart of Waco at 3008 Franklin Ave. Our doors are open Tuesday-Saturday from 11am to 5:30pm.

We’re proud to offer a curated collection of high-quality secondhand furniture, featuring a mix of high-end, vintage, and unique pieces. You’ll find brands like Restoration Hardware, West Elm, and more, alongside one-of-a-kind finds that bring character and charm to any space. Our selection is thoughtfully chosen to suit a variety of styles and budgets, ensuring there’s something special for everyone at Lu & Home.

Yes, we do purchase furniture, focusing on high-quality pieces that align with our curated selection. We strive to make the process hassle-free by offering free pickup. You can choose to sell your furniture outright for cash or opt for our consignment service. For more information about our consignment process, please visit our Consignment page.

We’re extremely selective about the pieces we bring into our store. Unless noted otherwise, our items are gently used and thoughtfully handpicked for their quality and style. That means you get exceptional, designer-level furniture—at around half the original retail price.

We deliver anywhere and everywhere — affordably.

Local (Waco Area)

We offer low-cost local delivery with flexible scheduling. Rates vary by distance and item size — just ask us for a quick quote.

DFW, Austin, Houston & Nearby Cities

For customers in Dallas, Fort Worth, Austin, Houston, and surrounding areas, we provide affordable white-glove delivery, typically $129 for orders over $1,299. This includes in-home placement and careful handling.

Nationwide Shipping

Outside of Texas? We ship across the U.S. with custom quotes based on your location and item. We’ll help you find the best and most cost-effective option.

Need help or a quote? Reach out — we’ll make delivery simple and stress-free.

Absolutely. We frequently ship all over the United States. Reach out to us with what pieces you are interested in and your location and we can let you know the best shipping pricing available!

Each piece undergoes professional cleaning. For our fabric pieces we perform professional upholstery cleaning. Leathers are cleaned and conditioned to ensure they're ready for your home. Minor repairs or touch-ups might also be done. We prioritize quality and condition for every item in our store.

Yes, we offer financing via Affirm or ShopPay. Reach out to us and our team can guide you through the best options available.
Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners:affirm.com/lenders. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license.

Absolutely! If you need some time before bringing your new treasure home, we offer our customers low-cost storage options. Just chat with us about the details, and we'll make it easy for you.

While all sales are final, we strive to ensure that you are completely satisfied with your purchase. If, in the rare event you are not fully happy with your item, we may offer store credit for your next purchase. We encourage you to visit our showroom or contact us with any questions before completing your purchase to help ensure your satisfaction.